All prices include delivery within the UK and the Europe either by first class post, airmail or by Royal Mail Standard Parcels. All items are made to order, but we aim to despatch all purchases within 2-3 working days. Please contact us for non European overseas delivery rates.
Online payments are processed by Paypal, one of the biggest providers of online transaction services in the world. Your bank information is encrypted and processed on a Paypal secure server. Refab has no access to this information. Most major credit cards are accepted and you do not have to sign up to a Paypal account to make a payment. The service is also completely free for customers.
If you are unable to make a payment via Paypal please contact us regarding alternative payment methods. We can accept payment via card over the phone or cheque by post, although we will need 7-10 working days to allow cheques to clear.
If you are not happy with an item we will offer a full refund or exchange within 30 days of receiving it. Please note that we can only refund return postage costs for faulty items.